Privacy Policy

This privacy policy explains which personal data is processed when you visit this website and when you contact SynnStudio.

Personal data is any information that can be used to identify a person directly or indirectly, for example name, email address, phone number, IP address, or the content of a message.

Personal data is processed only to the extent necessary to provide this website, handle inquiries, or carry out pre-contractual or contractual measures.

This website is operated by an external hosting provider.

When you access this website, technical data is automatically processed that is required to provide, secure, and maintain the website. This may include in particular:

• IP address
• Date and time of access
• Page or file accessed
• Browser type and version
• Operating system used
• Referrer URL
• Amount of data transferred
• Status codes

Processing is based on Art. 6(1)(f) GDPR. The legitimate interest lies in the secure, stable, and efficient provision of the website as well as in detecting and preventing technical disruptions or abuse.

For security reasons, this website uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the browser address bar begins with “https://”.

This prevents data transmitted between your browser and this website from being easily read by third parties.

When you contact SynnStudio by email, phone, or WhatsApp, the data you provide is processed. This may include in particular:

• Name
• Email address
• Phone number
• Company
• Project information
• Message content
• Time of contact

Processing is carried out to handle your inquiry, communicate with you, and, where applicable, prepare or perform a contract.

The legal basis is Art. 6(1)(b) GDPR where contact relates to pre-contractual measures or a contract. In all other cases, processing is based on Art. 6(1)(f) GDPR. The legitimate interest lies in handling inquiries and business communication.

Data is deleted as soon as it is no longer required to process the inquiry, unless statutory retention obligations apply.

SynnStudio uses Google Workspace for business email communication.

The provider is:

Google Ireland Limited
Gordon House
Barrow Street
Dublin 4
Ireland

When you contact us by email, the content of your message and technical communication data may be processed via Google's systems. Use is for reliable and professional business communication.

The legal basis is Art. 6(1)(b) GDPR where communication is required to initiate or perform a contract. Otherwise, processing is based on Art. 6(1)(f) GDPR.

Further information on data processing by Google is available at:

https://policies.google.com/privacy

This website offers contact via WhatsApp. Use of WhatsApp is voluntary. You can contact SynnStudio by email at any time as an alternative.

The provider is:

WhatsApp Ireland Limited
4 Grand Canal Square
Grand Canal Harbour
Dublin 2
Ireland

When you contact us via WhatsApp, your phone number, profile name, message content, and communication metadata are processed in particular. SynnStudio processes this data solely to handle your inquiry and communicate with you.

The legal basis is Art. 6(1)(b) GDPR where communication is required to initiate or perform a contract. Otherwise, processing is based on Art. 6(1)(f) GDPR.

Further information on data processing by WhatsApp is available at:

https://www.whatsapp.com/legal/privacy-policy-eea

This website currently does not use analytics tools, marketing tracking, or a newsletter.

Technically necessary functions may be used that are required to display and use the website, for example to store language settings or the selected design.

The legal basis is Art. 6(1)(f) GDPR. The legitimate interest lies in a functional and user-friendly presentation of the website.

If analytics tools, marketing cookies, newsletter features, contact forms, or external embeds such as Google Maps are added in the future, this privacy policy will be updated accordingly. Where required, consent will be obtained in advance.

Personal data is disclosed only when necessary to handle your inquiry, fulfill a contract, provide the website technically, comply with legal obligations, or on the basis of legitimate interests.

Data is not disclosed for advertising purposes.

Personal data is stored only as long as necessary for the respective purposes.

Inquiry data is deleted once the inquiry has been fully processed and no statutory retention obligations apply. Where statutory retention periods exist, the relevant data is stored for the duration of those periods.

Under applicable law, you have the right at any time to:

• Access to your stored personal data
• Rectification of inaccurate data
• Erasure of your data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent with effect for the future

To exercise your rights, you can contact contact@synnstudio.de at any time.

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a data protection supervisory authority.

The supervisory authority responsible for Berlin is:

Berlin Commissioner for Data Protection and Freedom of Information
Alt-Moabit 59-61
10555 Berlin
Germany

Phone: +49 30 13889-0
Email: mailbox@datenschutz-berlin.de
Website: https://www.datenschutz-berlin.de

SynnStudio reserves the right to update this privacy policy when this website, the services used, or legal requirements change. The current version published on this website applies.